First, let’s answer a few common questions. Below you’ll find answers to some of our most frequently asked questions. If you don’t see the information you’re looking for, please use our Contact Us form. We’ll respond within 24 hours, and often much sooner. For urgent questions, please call 678-825-8007 ext. 2 to speak with a customer service representative. You can view a product’s description without logging in. Simply click on the product description or product name. Clicking on the product image will only display additional pictures. N D Wholesale provides pricing exclusively to approved wholesale customers. Our wholesale pricing is not publicly displayed because our products and pricing are intended for qualified wholesalers, retailers, distributors, and other businesses. You must create and have your wholesale account approved before you can view product pricing. To create an account, click Log In and then select Create Account. Complete all of the requested information and create a secure password. After submitting your registration, please allow 10–60 minutes for your account to be activated. If you need your account activated sooner, please call 678-825-8007 ext. 4. A resale permit may also be called a resale certificate, reseller permit, resale license, sales tax ID, or sales tax permit, depending on your state. A resale certificate allows qualified businesses to purchase merchandise for resale without paying sales tax at the time of purchase, where permitted by state law. Sales tax may then be collected from your customers according to the requirements of your state or local tax authorities. A resale certificate is for merchandise purchased for resale and should not be used for products purchased for personal consumption. Resale requirements vary by state. You can generally obtain a resale certificate or permit through your state’s Department of Revenue, Taxation Department, or other appropriate state business/tax authority. If you are unsure what documentation your state requires, please contact your state tax authority for assistance. No. N D Wholesale does not require a minimum order amount. You may purchase as much or as little as you need. Please note that many of our products are sold by the case or pack, so quantities may vary by product. We accept returns or provide replacements when: If there is a problem with your order, please notify us immediately or within 72 hours of receiving your shipment so we can work with you to resolve the issue. Damaged merchandise may be exchanged or refunded, depending on the circumstances. We do not accept returns simply because you ordered more merchandise than you need. Since there is no minimum order requirement, we encourage customers to order quantities appropriate for their business needs. Special-order items are not eligible for refunds. If you experience a problem with your order, please contact us. We want to make sure you have a positive experience with N D Wholesale and will do our best to resolve any eligible issue. Yes. If you would like to purchase samples to evaluate the quality of our products before placing a larger order, you are welcome to do so. Shipping charges may apply. N D Wholesale ships orders using several shipping options, including: Customers may also provide their own shipping carrier account when applicable. Shipping options and costs may vary depending on the size, weight, destination, and type of order. We currently accept: If you have a question or need assistance with your account or order, please use our Contact Us form. Our contact form is available 24/7, and we will address your request as soon as possible. For technical issues, we will escalate the matter to our technical support team when necessary. You will be notified by email or through the appropriate support channel. We hope this FAQ answers your most common questions. If you need additional assistance, please don’t hesitate to contact us.How May We Help You?
How Can I View an Item’s Description Without Logging In?
Why Can’t I See Wholesale Prices Without Creating an Account?
How Do I Open a Wholesale Account?
What Is a Resale Permit or Resale Certificate?
Where Can I Get a Resale Certificate?
Is There a Minimum Order Requirement?
Do You Accept Returns?
Can I Order Samples?
What Shipping Methods Do You Offer?
What Forms of Payment Do You Accept?
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